Once a prospective buyer opts for MG eXpert, a trained representative gets on an online call to take them through the different model options, accessories list, on-road pricing, EMI options, and booking a test drive. This last bit is what MG says bridges the gap between virtual and face-to-face interaction.
MG Motor says that this platform will initially be available in select regions before a wider roll out by end of second quarter. There’s also a plan in place for a 24x7 service, which should be rolled out in the second half of this year.