Have a broken appliance or a non-functional electronic item? Flipkart’s Jeeves can help you. Even though it sounds like the name of an employee, Jeeves is actually the brand’s newly launched after-sales services arm that provides end-to-end post-purchase service solutions to consumers and businesses.
It will help consumers meet their product repair, maintenance and installation service requirements. The service can be availed through the Flipkart app under the category ‘Repair & More’. It can be used for all sorts of home products, including mobiles, home appliances, tablets, laptops, furniture, consumer electronics. More importantly you can use the service for products that are not even purchased from the platform.
According to Flipkart, along with service from trained technicians, consumers’ will also get service guarantee and access to genuine spares at a standard price. After going to ‘Repair & More’, you will get an option to select the service you want from options, including mobile repair, AC cleaning, geyser installation, TV installation, laptop repair & set up, AC installation, and furniture assembly. Select the service, make payment and voila your product is fixed. Well no, it's still not that easy, you’ll have technicians come over to fix your broken heart, apologies, we mean broken device.